Human Resources Management and Development Course

Introduction

This course consists of solid human resource principles, timely research and recent events, such as the latest rise in unemployment and financial problems facing different countries. It highlights challenges facing managers and employees. It also includes employee database management. Human resource management (HRM) is the strategic approach to the effective management of people in a company or organization such that they help their business gain a competitive advantage. It is designed to maximize employee performance in service of an employer’s strategic objectives. Human resource management is primarily concerned with the management of people within organizations, focusing on policies and systems. This training course covers latest thinking, models and approaches to Human Resources Management.

Duration

10 Days

Who should attend?

HR professionals who are planning on easing their work with the use if ICT will find this course particularly beneficial.

Course Objective:

o   Understanding the important role that human resources play in an organization.

o   Understanding of recruiting, selecting, hiring, compensating, appraising, training, developing, reprimanding, promoting, demoting and firing employees.

o   Understanding of laws affecting employees and potential employees.

o   Understanding of problems that the human resources department faces and the

o   Developing solutions to problems facing employees

o   Use of relational database in employee information management

Course content

Module one: Human Resource Environment and Strategy

o   HR Responsibilities & Roles

o   Competitive Challenges Influencing HR

o   Meeting Competitive Challenges

o   Business Models & Strategic HR

o   HR Strategy Formulation & Implementation

o   Meeting Competitive Challenges via HRM Practices

Module two: Legal Environment and Job Analysis & Design

o   Legal System & Equal Opportunity

o   Types of Discrimination

o   Legal Issue Related to Harassment & Employee Safety

o   Work Flow Analysis & Organizational Structure

o   Job Analysis

o   Job Design

Module three: Planning and Selection

o   Forecasting & Goal Setting

o   Strategic Planning & Implementation

o   Recruiting

o   Standards for Selection Methods

o   Interviews, Application Blanks, & References

o   Tests & Personality Inventories

Module Four: Training & Performance Management

o   Designing Formal Training Programs

o   Choosing & Evaluating Alternative Training Programs

o   Cross-Cultural & Diversity Training and Socialization Programs

o   Approaches to Measuring Performance

o   Approaches to Employee Performance Management

o   Administering Performance Feedback

Module Five: Employee Development & Retention

o   Career & Development Planning

o   Approaches to Employee Career Development

o   Mentoring, Coaching and Succession Planning

o   Managing Involuntary Turnover

o   Managing Voluntary Turnover

o   Measuring & Monitoring Job Satisfaction

Module six: Compensation

o   External Equity & Market Surveys

o   Internal Equity & Job Evaluation

o   Current Challenges

o   Merit Systems & Incentive Plans

o   Organizational & Group Plans

o   Managerial Pay & Strategic Fit

Module seven: Benefits & Labor Relations

o   Historical Trends & Mandated Programs

o   Non-Mandated Programs

o   Employer Objectives & Strategies

o   Goals, Structure & Trends

o   Legal Framework & Organizing Process

o   Contract Administration in Alternative Contexts

Module eight: Employee Performance Management

• Performance Management Introduction and Definitions
• Employee Objectives Setting
• Conducting Effective Performance Appraisals

Module nine: Grievance Handling

• Concept of Grievance
• Causes of Grievance
• Effective Grievance Redressal
• Grievance Redressal Procedure in Unionized Organizations
• Conflict Resolution

Module ten: Employee Disciplinary Action

• Definition and Concept of Discipline
• Forms and Types of Discipline
• Disciplinary Procedure
• Employee Separation

Training Approach

This course will be delivered by our skilled trainers who have vast knowledge and experience as expert professionals in the fields. The course is taught in English and through a mix of theory, practical activities, group discussion and case studies. Course manuals and additional training materials will be provided to the participants upon completion of the training.

Tailor-Made Course

This course can also be tailor-made to meet organization requirement. For further inquiries, please contact us on: Email: trainings@stepupskillsconsultancy.com Tel: +254 722784250

Training Venue

The training will be held at our StepUp Skills Training Centre. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, training materials, two break refreshments, and buffet lunch.

Visa application, travel expenses, airport transfers, dinners, accommodation, insurance, and other personal expenses are catered by the participant

Certification

Participants will be issued with StepUp Skills certificate upon completion of this course.

Airport Pickup and Accommodation

Airport pickup and accommodation is arranged upon request. For booking contact our Training Coordinator through Email: trainings@stepupskillsconsultancy.com Tel: +254 722784250

Terms of Payment: Unless otherwise agreed between the two parties payment of the course fee should be done 3 working days before commencement of the training so as to enable us to prepare better